Frequently Asked Questions
How does the entire process work?
You will be responsible for shipping to and from us.
Print out the correct authorization form for what service you require.
Each form has all the information needed to ship to us on the second page. In addition, it shows your preferred method to ship back, as well as payment options.
We highly recommend paying in advance to avoid playing phone tag, although we do offer a pay by phone option.
Pay By Phone
Once we receive your radio, depending on the issue, we will try to repair it as quickly as possible.
Screen Repairs - 1 business day
Main Board Issues - Between 3-5 days depending on the issue
Programming - 1 business day
A good portion of the screen repairs and programming will go out the same day they come to us provided its the first incoming shipment of the day.
Do you sell parts?
Absolutely! We always have!
Send us an email at firstname.lastname@example.org to inquire about ordering special parts and we can check our stock.
this page is under construction and will be updated promptly