This repair service is for the following make/model(s):

Summary of Options:

CD/DVD Read Error or Defect:

Screen shows "Read Error" after Disc is inserted, Disc will not eject, Disc will can not be inserted, Screen shows "Reading" for more than 1 min, An audible clicking sound is heard while inserting a disc. Repair turnaround time is 1-3 business days from day received.

Touch Screen Defect:

Cracked, shattered, dented, scratched, or faded touch screen, No touch response, Scrambled Display, Blank or Black screen. Repair turnaround time is 1 business day from day received.

Main Board Defect:

No Power, No Video, No Sound, Stuck on Splash/Logo screen, Nav screen freezes and displays "Guidance by Garmin", Nav Screens Display is Black. Please note: GPS module failure only replaces defective hardware. This does not guarantee maps will be up to date after repair. Repair turnaround time is 3-5 business days from day received.

Garmin Navigations:

Maps locked, Can't Unlock Maps, General issues with just Garmin Navigation.This repair is in-between a main board issue, and minor defect. Repair turnaround time is 1 business day from day received.

How the process works:

ALL REPAIRS ARE PERFORMED USING A MIXTURE OF NEW AND REFURBISHED PARTS THAT ARE SUBJECT TO AVAILABILITY 

ADVANCE EXCHANGE OPTION:

Not available for this radio